Delivery Information
Delivery Checking Tool
We deliver to the majority of England on a daily basis; with the exception of some areas being on our 'Two-Day' (overnight) run. For areas of the UK we do not cover, we have partnered with a third party courier service to deliver on our behalf.
Our express delivery offers a 2 - 5 business day service at a charge of £20.
Orders under £150 will be charged at £20 and shipped using our express 2 - 5 day service.
We offer a Free 5 - 10 business day delivery service on orders over £150.
You can still choose express delivery on any order over £150 if you need a quick delivery of your goods. Express 2 - 5 business day delivery £20 per order (unlimited items).
Please note: free delivery is subject to location - use postal code search box for availablilty.
Our next business day delivery is available at a charge of £30 per order (unlimited items).
Next Day Delivery is subject to stock availability & location. Please call for details
0800 043 0207.
For smaller orders (under 20kg) we use parcel force to deliver on our behalf. Parcel Force deliveries offers a 48 hour service at a charge of £15. 48hours from the following order date.
Due to driving time limitations, certain areas of England come under our Two-Day delivery service. Our Two-Day service consists of a driver departing with the goods on the first day, he delivers half the goods, stops overnight. He then delivers the second half on the journey back during day two. Obviously this service may conflict with our Next Day and Standard Delivery times.
Our Two-Day service runs on a Tuesday-Wednesday and Thursday-Friday. Due to variations in the loads, we are unable to tell which of the two days the goods will be delivered. We can help with delivery dates once the vehicle has been loaded if required. All delivery charges still apply to two-day run deliveries even if you are on day two and day two means that your order runs a day over. Next Day Delivery charge also still applies even if you're on a two day run and your order is delivered on day two. Next Day Delivery is £30.
Browse the great value products throughout our website. Once you have added your items to your basket, click on the checkout button and double check your order. (If your are experiencing problems ordering from the website you can easily order your products via our Free phone sales & information line - 0800 043 0207
Once you have confirmed your order, you will be asked to enter your contact details. If you live outside our delivery area our automated ordering service will include the cost of using a third party courier by your postcode location. Once your order is completed you will be instantly sent an order confirmation via email. This also acts as your invoice.
If you have not received an email you may need to check your junk inbox; if you have not received an email within 24 hours please contact us - 01920 481000
Once your order has been processed (usual within two business days) an email will be sent to you offering a variety of delivery dates through our online tracking system.
If you have entered a mobile contact phone number you will be sent a text message notifying you that an email has been sent.
After you have logged into our Tracking System you will be able to select your preferred delivery date from the selection we have offered.
If no suitable delivery dates are available we can arrange more delivery dates with you.
Due to many variables we are unable to state an exact time of delivery. If you have purchased any products that are out of stock we will notify you and offer you the choice of an alternative. If an alternative will not suffice, you may wait until more stock becomes available; or we will provide a full refund.
We stress it is your responsibility to ensure someone is available to receive the delivery; All deliveries must be signed for. Due to insurance circumstances our drivers are unable to carry the product into the house; however for large items we ask someone is available to help the driver if needed.
It is your responsibility to check all goods on arrival. If there is a problem with your product/s please let us know immediately by calling 01920 481000. Click For more.
