Hello,

I wish to praise your driver very highly; he was extremely helpful throughout the delivery and I wanted the manager of this driver made fully aware that you don't normally get drivers like this out on the road and he should be commended and for him to keep up the excellent work.

Regards

Mr Mulkern

Dear BathroomTrade,

Very many thanks indeed for dealing with this matter so promptly. The new set of grips arrived in the post on Saturday morning and the necessary part found and used. So now we can get out of the bath more easily!

Many a large organisation in this country could learn valuable lessons from your staff; particularly Michelle, in how to deal with customers. No arguments, no fuss, no bother, just do it. Brilliant service which we will remember as we carry out further improvements to our property - which will include a further bathroom and WC so you can expect another order in due course!

Thanks again,

Graham Culley

Dear Sir/Madam,

I would like to thank you for the promt replacement of the cracked bath panel I first received from you,as I know you were under no obligation to do so.

It has been a pleasure dealing with your company and I would not hesitate to use you again should the need arise.

With much appreciation

Mr. T.Howard

Dear ES Bathrooms

A quick thanks for the shower door.
Your service was friendly and helpful, 
the door came when promised without
any problems and showing my card to your driver as a security idea is a clever anti fraud measure. Will definitely use
your site again.
 
Kind regards,
 
Mark 

Good Afternoon

Thank you so much for my new bath,
the service you provided was second to none, the delivery was quick, the quality
was brilliant,I have never had such a
fantastic service.

Thank you

Mrs L Ramsey.

Good Afternoon

I just wanted to send a quick email to
say thank you so much for the excellent customer service that you have provided me with. In particular, Michelle and your delivery driver. I ordered a bathroom a couple of weeks ago and Michelle went out of her way to help me, particularly
with the delivery dates. Your delivery driver was also extremely helpful and polite. Unfortunately good customer services is hard to come by these days
and so I feel it should be recognised when an excellent service has been provided. I shall be strongly recommending your company in the future to friends and family.

Kind Regards

Lorraine Maynard

 
Hello,

I'm pleased to say the shower door we ordered arrived this morning as promised.
I wanted to put in writing what an absolute pleasure it has been to deal with your company. (Such a rare thing these days). Everyone from the first telephone call has been spot on, with a very happy and helpful manner and through your company I have experienced by far the best customer service from start to finish that I have had in any industry for a very long time. It's something we strive for in our own business and hope we succeed as well as you do.

Kind regards

Clive

Hi,

I would like to thank you for your very prompt and efficient service - excellent.  The panels were delivered yesterday.

Many thanks

Nigel Goodman

Darrel,

Your service and support has been outstanding, I wish all shopping could
be so straight forward!

Kind Regards,

Sajan

Hi

In relation to order 128585 can I please
just thank you for your excellent customer service.  I have been totally impressed with your website and the ease of ordering and confirmation.  Even more so, when I telephoned with regard to a delivery date - it was so nice to hear a professional, friendly and helpful person on the end of the line who went our of her way to help (to our satisfaction) and not an automated system.  It really does make a difference - thank you!

We shall certainly use your company
again and recommend you to others.

Many thanks

Bill & Dawn Hillier

Good Morning,

Thanks for ensuring we will receive our bathroom items tomorrow. I had the male equivalent of a blonde moment. I gave my home number to call to confirm delivery but . . . I wasn't there . . no one was home. . . a bit like me ! Thank you for your super service. I am very impressed !!

Best wishes

Ian Kitson

Hi and thanks.

Delivered on time and now fitted.
Good quality too.

Thanks again

Fraser

Good Afternoon,

Thank you so much, and thank your team for the efficient delivery, my suite was here at ten today, I will be using you again, and will recommend you all to my colleagues, who by the way are plumbers also.

Regards

Bruce